Nostalgia isn’t what it used to be
The award-winning Hovis commercial about the boy going for a loaf of bread and journeying through the decades until he arrives back in the 21st century began a nostalgic trend.
The cleverly reworked Milky Bar Kid and Persil Mum showing the commercials through the ages quickly followed.
Having discovered that nostalgia reinforces strong brands and sells products it won’t be long before others follow suit.
But this approach will not work for everyone, especially those companies overtaken by technology.
Take Yellow Pages for example. As brilliant and memorable as the commercials were, we are unlikely to hear the ‘Good Old Yellow Pages’ strapline being repeated.
Although it is accurate, as online marketing has all but consigned paper directories to the bin, Yellow Pages will not want to bring attention to the ‘old’ method of business search.
Re-running the cult JR Hartley commercial would only serve to demonstrate the time consuming method we once used. Today, Mr Hartley would not have to ring countless bookshops to ask if they had his book. A quick search on the internet and he would have found it in a couple of clicks.
Business marketing in paper directories was fairly straightforward in those days. Pay a lot of money for a large advertisement and the perception is that you are a successful and trustworthy company. The bigger the advertisement the more likely you were to be chosen.
The consumer of today is much savvier. They can do a lot more research about a company via online local search now. Not only can they find the product or service they need quickly but by clicking on enhanced listings in an online business directory or a well optimised website they can take a look at the company’s website and find out much more about them.
Mind you with Government statistics suggesting that nearly 50% of SMEs do not have a website, even though an effective one can be produced for less than £100, it demonstrates a lot of companies are still missing out on potential customers.
Perhaps some are still clinging on to listings in paper directories. But even Yellow Pages must have realised the writing was on the wall when they brought out the TV commercial of the small boy standing on one of their directories to kiss a girl. The pay off line explained that there were so many other uses for Yellow Pages than looking for a plumber to repair a leaky tap.
Having said that, one part of their marketing campaign still holds true today.
You can still ‘Let your fingers do the walking!’… Except now they are more likely to be using a keyboard rather than thumbing through a paper directory!
Tags: online business directory, online marketing, SEO, Yellow Pages